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  • internet-bankingAstfel, raportat la o populaţie de circa 20 de milioane de locuitori, reiese că 1,2 milioane de români efectuează în mod curent operaţiuni bancare în mediul virtual în detrimentul tranzacţiilor clasice la ghişeu.

    Peste o cincime din ultilizatorii români de internet banking, echivalentul a 250.000 de persoane, sunt în portofoliul BCR, situaţie datorată numărului mare de clienţi ai băncii. BCR, cea mai mare bancă locală după activele deţinute, are circa 3 milioane de clienţi persoane fizice, dar a pierdut peste un milion de clienţi în perioada de criză.

    Potrivit studiului, zonele de self service (n.red. –  fără personal bancar) dotate cu bancomate şi automate de plăţi au reuşit să câştige teren în ultimii ani, devenind cel mai des folosit canal de tranzacţionare. Circa 70% din clienţii instituţiilor de credit utilizează ghişeele self service prin intermediul cărora realizează plăţi, retrageri şi depuneri de numerar. sursa: zf.ro

    Acest articol este proprietatea Pagina de Bănci și este protejat de legea drepturilor de autor. Orice preluare a conținutului se poate face doar în limita a 500 de semne, cu citarea sursei și cu link către pagina acestui articol.

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